Trouble Shooting

No Heat Problems

  1. With GFCI plugged into wall outlet, Is topside LED displaying any Temperature Number? If NO, go to GFCI problems. If Yes go to next step.
  2. Place your hand in front of lower water return inlet inside tub to see if there is good water flow. Do you feel good water flow? If NO, Go to Low/No water flow, pump rattling section. If Yes, Go to next step.
  3. Place index finger over lower water return inlet hole and stop flow. Hold for 15 seconds, then pull finger back apx. 1/2" and see if you feel a quick short pulse of warm water. If Yes, spa is now heating. This may have reset a pressure switch, but this usually indicates a dirty filter/ low flow condition. If No, go to next step.
  4. Some Power Pack units have a high limit reset button located under the pack about 2 inches inward from right leg. Uunplug power pack! Push this button. If you feel a click,plug power pack into outlet, reset desired water temperature and repeat step 3. If you feel a pulse of warm water, spa is heating. If NO, go to next step.
  5. If all above fails to create a short pulse of warm water after stopping flow with finger, there may be a problem with heater element, pressure switch, high limit switch or electronic control. The power pack may need to be sent to service center for repairs.


General Notes: Most no heat issues are almost always the result of a dirty filter/low flow, a tripped high limit button under pack, or the pump/filter tank was not properly bled of air, resulting in a rattling pump noise and the pump not flowing ANY water. Remember if the pump is not flowing a good stream of water the spa WILL NOT HEAT!!

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